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Are You Guilty?

Have you ever been on a sales call and decided to bid the project at a higher price because you knew the homeowner was going to drive you crazy? Thinking to yourself, “I’m gonna add an additional 20% to my proposal price to account for the headache factor. If I get the job great, if not who cares?” Did you still get the job?

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Business
Head Trash or High Pressure?

Unpack the emotional barriers and shift your mindset towards selling with confidence. Asking for the sale is not being pushy if you understand why and when to do it!

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Business
Winning the Deductible Game

If you’ve been a storm-restoration contractor for more than a day, you’ve likely come up against unscrupulous contractors who compete on the promise of waiving or eating deductibles. This can be a difficult challenge to overcome because while many homeowners recognize they’re breaking the law, they see it as a “white lie” type of crime and think there’s zero chance of them ever getting caught.

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Business
Upselling Your Customer to Achieve Higher Profits

Giving your clients options is an excellent way to differentiate yourself and get your clients emotionally invested in their project. Rather than offering one size fits-all type of roofing system, I would strongly suggest contractors educate their prospects on the different options available to them and letting them choose the options that best supports their vision for the project.

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Business
Owner of Coastal Windows & Exteriors Named Massachusetts Small Business Person of the Year

Building a successful business from the ground up requires resilience, dedication, and a relentless pursuit of excellence. Stephanie Vanderbilt, owner of Coastal Windows & Exteriors, went from operating a business from a small warehouse space to being named Massachusetts Small Business Person of the Year by the U.S. Small Business Administration (SBA) in 2024.

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